Frequently Asked Questions & Answers (FAQ)

In challenging Covid times that poses certain health risks, we would require our guests to purchase travel insurance if they would like to take up this travel package.  As medical cost overseas can be extremely high, we would suggest a good insurance coverage for medical expenses, and for at least USD200,000 (extremely important) for repatriation and emergency rescue.  It would be wonderful to look at a package which would also cover personal liability, cancellation, curtailment, loss of luggage and personal effects, and others. Therefore it is highly recommended to cover any eventualities.  In addition, Singapore Tourism Board (STB) also recommends that clients purchase travel insurance to cover travel agency insolvency.  For recommendations, please contact us for more information.

A:  Yes, of course.  We can be reached at the following: Email: contact@toplinersclub.com
Whatsapp: 8860-4060 
Skype (toplinersclub)

Alternatively, you may wish to drop us a line using this form, and we will be in touch with you shortly.

 

 

We are a full-fledged, bespoke travel agency that is registered with the Singapore Tourism Board.  We provide tour services for both inbound and outbound guests, and caters for tours around the world for our clients.  We have 14 different categories of tour types which is specially curated for our guests.

Yes, TopLiners Club, under the registration of TopLiners Pte Ltd, is a full-fledged travel agency that is registered with the Singapore Tourism Board (TA license no. TA03017).

We have tours for everyone, everywhere in the world.  Our forte lies in working with a reputable local partner in countries where we send our guests to.  This is constantly being reviewed so that we know our clients are always getting the best service.  All tours are curated and tailored according to each client’s or group’s specific interests and preferences.

Yes we do!  As a full-fledged travel agency registered with Singapore Tourism Board, we organise tours ranging from couples, families, groups, to even large companies for incentives and conferences.  We have 14 categories of tour that we organise.  Kindly contact us for more information.

Certainly!  We are part of a global travel network and have great partners anywhere in the world.  Please check with us for your next worry-free holiday, and leave all the planning and liaising for us.

A:  Yes, of course.  We can be reached at the following: Email: contact@toplinersclub.com
Whatsapp: 8860-4060 
Skype (toplinersclub)

Alternatively, you may wish to drop us a line using this form, and we will be in touch with you shortly.

 

 

A:  Yes, of course.  We can be reached at the following: Email: contact@toplinersclub.com
Whatsapp: 8860-4060 
Skype (toplinersclub)

Alternatively, you may wish to drop us a line using this form, and we will be in touch with you shortly.

 

 

Unless specifically specified, all tours are transacted in Singapore Dollars (S$).

We ensure that all local taxes and applicable fees are inclusive in your quotation, so you know the final price. However, there may be situations where a sudden increase in fees or government levies may arise, which is not in our control.  In such circumstances, we will endeavour to communicate this to our guest(s) as soon as possible and a slight increase in the tour price would be expected.

We accept bank transfers and cheques, credit card (via stripe or paypal) and cash payment. Clients with a Singapore bank account can also use their banking app to make payment to us via Paynow.

1. BANK TRANSFER

For bank transfers, please find our bank details as follow:

Account Name: Topliners Pte Ltd
Bank: Maybank Singapore Limited
Bank Address: 930 Yishun Ave 2, #01-12 North Point, Singapore 769098
A/c No: 0420 1070 567
Bank Code: 7302
Branch Code: 020
SWIFT BIC : MBBESGS2

After the transfer is done, please email us at contact@toplinersclub.com or whatsapp 8860-4060 with the proof of payment.

2.  CHEQUE PAYMENT

Please make cheques payable to “TopLiners Pte Ltd”.  Cheques can be dropped at the quick deposit boxes of all Maybank branches in Singapore, or mailed to us at mailing address as follow:

TopLiners Pte Ltd
1, Yishun Industrial Street 1, 07-36,
A’Posh Bizhub
Singapore 768160

Kindly remember to write down your name and contact number at the back of the cheque for reference.

3.  PAYNOW

If you are holding a Singapore bank account and is registered with the PayNow option, you can use this option to pay us.  Our payment QR code is as follow:

Note that you will need your bank’s official banking app to make payment by scanning the above QR code from within the app.  For more information, please visit https://www.abs.org.sg/consumer-banking/pay-now.

4.  CREDIT CARD PAYMENT

We also accept credit card payment via Paypal, but kindly note that there is a 4.4% finance charge, which is collected by Paypal for use of the payment gateway.

To make a payment to us, kindly add the above finance charge to your total purchase amount when you make the transfer.  Our payment link is available as follow:

https://www.paypal.me/topliners

If you need assistance to confirm your final payment amount before sending, please contact us at contact@toplinersclub.com.

5. OVERSEAS CLIENTS

For our overseas customers, payment by credit card is possible by use of the Paypal payment gateway (additional 4.4% for admin charges) and we have other payment options which we can advise separately, depending on the country our client is in.

To make a payment to us, kindly add the above finance charge to your total purchase amount when you make the transfer.  Our payment link is available as follow:

https://www.paypal.me/topliners

If you need assistance to confirm your final payment amount before sending, please contact us at contact@toplinersclub.com.

Unfortunately, we would not be able to process any refunds unless it is on humanity grounds relating to the guests or his/her immediate family members.  In the case of such refunds, a finance fee of S$100 would apply.  Please contact us for more information.

Yes we do!  As a full-fledged travel agency registered with Singapore Tourism Board, we organise tours ranging from couples, families, groups, to even large companies for incentives and conferences.  We have 14 categories of tour that we organise.  Kindly contact us for more information.

We would normally get back to you within 24 hours, and at most times it should be shorter than that.

Yes, you are most welcomed to sign up as our tours are opened to all participants around the world.

No, this is because air-ticket prices fluctuate too greatly and a lot of our guests use their airline loyalty miles to redeem the flights.   Our tours typically start at the arrival airport, and in most instances, also at the airport of international departure.

Kindly find the following link for a copy of our Terms & Conditions.

Kindly fill in our Official Signup Form by clicking here, and one of our TopLiners Travel Specialists will be in touch with you shortly.

We would strongly advise that you book your tours once you can confirm your interest.  This is because the best accommodation that we usually use runs out really quickly, and the sooner we can get a group going, the better it would be to confirm the tour.

In challenging Covid times that poses certain health risks, we would require our guests to purchase travel insurance if they would like to take up this travel package.  As medical cost overseas can be extremely high, we would suggest a good insurance coverage for medical expenses, and for at least USD200,000 (extremely important) for repatriation and emergency rescue.  It would be wonderful to look at a package which would also cover personal liability, cancellation, curtailment, loss of luggage and personal effects, and others.

Therefore it is highly recommended to cover any eventualities.  In addition, Singapore Tourism Board (STB) also recommends that clients purchase travel insurance to cover travel agency insolvency.  For recommendations, please contact us for more information.

A:  Yes, of course.  We can be reached at the following: Email: contact@toplinersclub.com
Whatsapp: 8860-4060 
Skype (toplinersclub)

Alternatively, you may wish to drop us a line using this form, and we will be in touch with you shortly.

 

 

Depending on the type of tours, a trip would generally be confirmed no later than 2 months from the date of departure.  A trip would be confirmed once we achieved our minimum stated number of guests.  In the unlikely event that this is not met, we will inform interested guests if the tour would proceed, at the latest, about 45 days prior to departure.   Full deposits paid would be refunded accordingly.  In the scenario that the trip is confirmed, TopLiners Club will contact each guest separately to book the air-tickets as soon as possible.

We will advise you via email once the trip is confirmed.  This could be as soon as the minimum tour number is met, or when a decision to proceed is reached by TopLiners Club.  Please do not proceed to purchase your international air-tickets until you have verified the confirmation of your tour with us.

We use a broad range of accommodation ranging from 3 star to luxury.  However in some remote locations, we may work with the best available in that area.  We will always ensure our guests of clean,  safe and comfortable accommodation to the best that we can arrange.

No, you don’t really need to.  Our trips are curated expertly for the comfort of our guests, and most of the trips do not require great fitness levels to attend.  In areas where some fitness levels is required, this would be clearly indicated so that our guests can be well-informed in advance.  It is also indicated in the itinerary, where grading from leisurely to Ultimate is listed.

Unless specifically specified, all tours are transacted in Singapore Dollars (S$).

In challenging Covid times that poses certain health risks, we would require our guests to purchase travel insurance if they would like to take up this travel package.  As medical cost overseas can be extremely high, we would suggest a good insurance coverage for medical expenses, and for at least USD200,000 (extremely important) for repatriation and emergency rescue.  It would be wonderful to look at a package which would also cover personal liability, cancellation, curtailment, loss of luggage and personal effects, and others.

Therefore it is highly recommended to cover any eventualities.  In addition, Singapore Tourism Board (STB) also recommends that clients purchase travel insurance to cover travel agency insolvency.  For recommendations, please contact us for more information.

A:  Yes, of course.  We can be reached at the following: Email: contact@toplinersclub.com
Whatsapp: 8860-4060 
Skype (toplinersclub)

Alternatively, you may wish to drop us a line using this form, and we will be in touch with you shortly.

 

 

These are specially curated trips for photo enthusiasts, with a common interest to visit a destination in small groups.  These tours are meant to be slow paced, taking into careful considerations that photographers need time to create their masterpieces.

No, of course not.  Users of all camera brands and all skill levels are welcomed to join us in any of our trips.

They are generally between 6 to 12 guests per tour.  This ensures an optimum travel experience yet allowing us to provide personal attention to each esteemed guest.  Our assigned photo master on the tour would also be able to devote personalised attention to each guest.  In the event of a bigger group size, an additional photo master would be allocated accordingly.

Depending on the type of tours, a trip would generally be confirmed no later than 2 months from the date of departure.  A trip would be confirmed once we achieved our minimum stated number of guests.  In the unlikely event that this is not met, we will inform interested guests if the tour would proceed, at the latest, about 45 days prior to departure.   Full deposits paid would be refunded accordingly.  In the scenario that the trip is confirmed, TopLiners Club will contact each guest separately to book the air-tickets as soon as possible.

We will advise you via email once the trip is confirmed.  This could be as soon as the minimum tour number is met, or when a decision to proceed is reached by TopLiners Club.  Please do not proceed to purchase your international air-tickets until you have verified the confirmation of your tour with us.

We use a broad range of accommodation ranging from 3 star to luxury.  However in some remote locations, we may work with the best available in that area.  We will always ensure our guests of clean,  safe and comfortable accommodation to the best that we can arrange.

Yes you can.  However, this is subjected to availability and single supplement would apply.   Our tours are generally quoted based on twin-sharing or in some rare circumstances – triple-sharing basis.

All photo tours are led by a professional and renowned Photo Master, who will provide guidance and advice on the trip.  The trips are also specially curated to offer endless photo opportunities for our guest photographers, taking into careful consideration of best timings and routes.  Photographers of all skill levels are welcomed.

No, you don’t really need to.  Our trips are curated expertly for the comfort of our guests, and most of the trips do not require great fitness levels to attend.  In areas where some fitness levels is required, this would be clearly indicated so that our guests can be well-informed in advance.  It is also indicated in the itinerary, where grading from leisurely to Ultimate is listed.

Yes definitely.  Photography and Videography are pretty similar in nature, and both required curated, slow-paced itinerary to allow time for creative creation.

Yes of course, provided with the understanding that photography tours are much slower paced than usual tours.   Occasionally, we do have non-photographers who hop on the photo tours so as to accompany their partners on the trip.  Kindly note that there would not be any arranged itinerary for shopping, or “touch and go” sight-seeing.  Guests on this tour would need to follow the program as a group so that we can assure the safety and comfort of everyone on the tour.

We have a good offering of short trips ranging from 3 days to long trips of up to 15 days and more, around the world.  For more information, please check out our trips offerings by clicking and searching here.

Unless specifically specified, all tours are transacted in Singapore Dollars (S$).